Returns & Exchanges

Products purchased on our website can be returned to beach bags for a full refund within 30 days of the purchase date. In order to be eligible for return, products must be in an unused condition with their original packaging intact.

If you have purchased a Hydro Flask from one of our dealers, please contact them directly for their return policy.
My Orders: Because all orders are made to be uniquely you, they are not eligible for returns.

Here's what to do:

You can return your purchase for up to 30 days from the purchase date.
Mail: [email protected]

Please reference your order number from your Beach bags purchase.
Clearly reference your RMA number that you acquired from our customer service team.
We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
Refunds take approximately 4 weeks after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.
Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.
If you have any questions, call us toll free 8 AM – 5 PM PST  visit our contact form.

48 HOURS FAST REFUND

If you are not satisfied with our products or services,  you can cantact us , and we will return or refund you quickly whithin 48h.

Mail: [email protected]

 

Condition:

1. The package is not declared to be shipped
2. The product logistics information has not changed after 8 days
3. The product is damaged (please refer to the following return and refund terms for specific conditions)
*We don’t want disputes,
But I hope you know we will refund you within 48 hours If you won’t open the dispute.
Because, when you open the dispute, It will take more than 30 days to wait PayPal employees review the dispute,
And we cannot decide the final result of the dispute and make sure you’ll get your money back.